A home based agent is someone who works from their home office  giving customer information, answering the customer queries and resoloving the customer issues  and provide customer care through emails and chatting etc.
You can  work from home and  can get  a meaningful, legitimate opportunity that provides income.

All you  required is a computer, high-speed Internet access, a phone line, strong communication skills, and the motivation to be successful.
You can provide services as often  with greater flexibility , that means you will get  more time spent with your family and the people you most care about .

There are many companies who are looking for individuals who work out of their homes, because of the many opportunities that are available on the Internet.

You can work  part-time, with a minimum of 20 hours per week, and you can select the  list of shift times to create a schedule that works for you.
A home agent can work from home giving services like customer support to the customers of the company through emails , chat etc.
An home agent can be linked to any company whether it’s a real estate company or a travel agency, an home agent can provide service while
Working from home, taking care of the customers of the company.

You can select your timings with all the comfort of your home and can earn money, it all depends on how you handle your customer and how you negotiate with them.
You need to have good communication skills and good negotiable skills to handle the clients of the company.
An home agent job may also be called as virtual call center job, or call agent job etc.
Givng Virtual assistance to the company also comes under home agent job , but a virtual assistant can do other jobs like secretarial job, administrative work  etc.
Giving all type of  virtual assistance to the company for which you are working.